Canada
India
Mexico
United KingdomPost-Ticketing Service Fees
Post-Ticketing Service Fees ‡‡ |
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|---|---|---|---|---|---|---|---|---|---|
| Applies To | For | Cancellation & Refund (Within 24 hrs) | |||||||
| Agent Assisted Cancellation(1) | Cancellation & Refund requested within 24 hours of booking |
Domestic $25 International: $35 Business and First Class: $50 |
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| Applies To | For | Cancellation (beyond 24 hrs) | |||||||
| Agent Assisted Cancellation w/Future Credit(1) | Cancellation & Refunds (beyond 24 hrs) | Air - Economy | Air - Business/First | ||||||
| Domestic | International | Domestic | International | ||||||
| $40 | $40 | $75 | $100 | ||||||
| Applies To | For | Refund (beyond 24 hrs) | |||||||
| Agent Assisted Cancellation w/Refund(2) | Cancellation & Refunds (beyond 24 hrs) | Air - Economy | Air - Business/First | ||||||
| Domestic | International | Domestic | International | ||||||
| $100 | $200 | $200 | $200 | ||||||
Changes to Existing Tickets (exchange) |
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| Agent Assisted Changes | Air - Economy | Air - Business/First | |||||||
| Domestic | International | Domestic | International | ||||||
| Within 10 days of new travel date(1) | $125 | $200 | $200 | $200 | |||||
| Beyond 10 days of new travel date(2) | $75 | $175 | $175 | $175 | |||||
Special Services |
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| Agent Assisted Waivers | Air - Economy | Air - Business/First | |||||||
| Domestic | International | Domestic | International | ||||||
| $50 | $75 | $100 | $150 | ||||||
| Fees for Agent Assistance Seeking Refund or Future Airline Credit for Listed Reasons | |||||||||
| Death/Bereavement | Duplicate booking | Medical | Name Change | ||||||
| Name Correction | No Show | Routing Changes | UNMR | ||||||
| Visa Issues | Denied Boarding | ||||||||
Other Terms & Conditions
All Airline Refunds/Future Credits are subject to each airline fare rules, policies and procedures Service fees on all changes, refunds, cancellations and future credits will be charged on a per passenger, per ticket basis.
‡ All our post-ticketing service fees are non-refundable and are subject to change without notice. Our fees are in addition to any airline and/or other supplier imposed fees and charges.
‡ Government imposed taxes and fees are subject to change. You will only be charged the final total amount displayed or quoted by our agent.
(1) - Most of our airline tickets are non-refundable. Only available if our Travel Suppliers’ fare rules allow cancellation and refunds, and we have accepted your request for a refund, you are not a "no show" (most "no show" bookings are in-eligible for any waiver from suppliers for refund processing), and if we are able to secure waivers from suppliers to process this requested cancellation and refund.
(2) - Most of our airline tickets are non-refundable. Airline Refunds/Future credits are subject to airline fare rules, policies and procedures.
Special Services - All Special Services are on a request basis ONLY and are subject to each airline's review and approval process along with their fare rules, policies and procedures. Special Service Fees will be charged upon the provision of the service(s) and will only be refunded if the request is denied by the airline.
