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Singapore Airlines Name Change Policy

Everybody knows how important it is to make sure the name on your airline ticket is totally correct. Because even a small mistake can cause serious issues while travelling. Singapore Airlines understands this and therefore they offer a useful name change policy to help passengers correct such errors. So if you are also facing this same problem then join us to know how you can easily correct your details using Singapore Airlines Name Change Policy.

How Does the Singapore Airlines Name Correction Policy Work?

Singapore Airlines allows passengers to correct minor name errors, add middle names, or update names due to marriage or legal changes. The changes within 24 hours of booking are usually free, but after this a fee will be applied based on fare type and timing. You should know that name transfers to another person are not allowed. Remember, major name change requests must be supported by the required documentation, such as marriage certificates.

Why Is It Important to Have a Correct Name on Your Ticket?

Singapore Airlines clearly says that the name on your ticket must exactly match the name on your passport or valid legal ID. If you don't follow this rule, then your boarding request may get rejected.

The Allowed Corrections by Singapore Airlines

  • Correcting up to three characters in your name.
  • Adjusting the salutation.
  • There will be no charges if you correct your name within 24 hours of booking.
  • Correcting a maiden or married name.
  • Adding a middle name

Singapore Airlines Restrictions on Name Changes

You must provide valid legal identification and supporting documents when you are requesting a name change due to marriage, divorce, or legal name changes:

  • Non-transferable Tickets: Tickets cannot be transferred to another person under any conditions.Marriage certificate
  • Timing: The corrections must be made before the journey begins. You are not allowed to change your name once your journey has started.
  • Proof of Correct Name: You will need to provide documentation such as a passport, driver’s license, marriage or divorce certificate, etc., to support your request.
  • Process Restrictions: Name changes or corrections cannot be made over the phone.

Before Your Journey

If you see a mistake in your name before your journey begins, then you should follow these steps:

  • Contact Customer Service: The changes cannot be made over the phone but you can still contact the customer service or your local Singapore Airlines office because they will provide you with the necessary information and the contact details required for your request.
  • Documentation: You should be prepared to submit the required proof for the name correction, such as legal identification or a marriage certificate.

How to Request a Name Change on Singapore Airlines Ticket?

Online

  • Start by visiting the official website of Singapore Airlines– singaporeair.com.
  • Then click on the Manage Booking section.
  • Enter your booking reference code and last name.
  • Select the booking and name that you want to change
  • You will need to submit necessary documents for verification.
  • Pay any applicable fees.
  • Finally, you will receive the confirmation of your name change via registered email.

Customer Support

So if you do not prefer the online method then you can also call Singapore Airlines customer support at given toll-free number for special assistance.

Airport Counter

You can also just visit the customer service counter at the airport with all the required documents. And remember to be prepared to pay any fees for the correction that you are going to make.

Singapore Airlines Name Change Fees

Within 24 Hours of Booking: No fee is charged for changes made within the first 24 hours after booking.

  • Minor Corrections: Generally, minor corrections such as spelling errors are not charged if the mistake is made by the airline staff. But a standard fee of USD 50 may apply for other minor corrections.
  • Major Changes: The following flight change fees are applicable for major name changes that require a new PNR, such as those that happen after marriage, divorce, or adoption:
    • USD 75 for Economy Class
    • USD 100 for Premium Economy Class
    • USD 200 for Business Class
    • USD 500 for First Class

    Exact fees can be confirmed by checking your fare conditions or contacting customer service.

    Conclusion

    The name change policy of Singapore Airlines can seem difficult, but understanding the procedures and restrictions can make the process easier. Always ensure that the name on your ticket matches your legal Id to avoid any travel issues. Remember, if you ever find an error on your ticket then immediately contact Singapore Airlines to correct it before your journey begins.

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